Warranty Policy
Effective Date: January 1, 2026
At Container Box LLC, we are committed to providing quality shipping containers and dependable customer service. We stand behind the products we supply and strive to ensure that every customer receives a container that meets the condition and specifications described at the time of purchase.
Please review our Warranty Policy carefully before placing an order.
Limited Product Warranty
Container Box LLC warrants that all containers sold through our website will be delivered in the condition represented at the time of sale.
This warranty applies to structural integrity and major functional components of the container at the time of delivery, subject to the terms and conditions outlined below.
Warranty Coverage
Our limited warranty covers:
- Structural defects that significantly affect the usability of the container
- Major door functionality issues present upon delivery
- Significant undisclosed damage that existed prior to delivery
- Delivery of an incorrect container model or size
Customers are encouraged to inspect their container immediately upon delivery and report any concerns as soon as possible.
Warranty Claim Period
Warranty-related concerns must be reported within 30 days of delivery.
To submit a warranty claim, customers must provide:
- Order number
- Full name
- Description of the issue
- Clear photographs of the container and affected area
Failure to report issues within the warranty period may result in denial of the claim.
What Is Not Covered
This warranty does not cover:
- Normal wear and tear
- Surface rust, scratches, dents, or cosmetic imperfections consistent with the containerβs advertised condition
- Damage caused by misuse, neglect, accidents, vandalism, or improper maintenance
- Modifications or alterations made after delivery
- Damage caused by weather, flooding, natural disasters, or other external factors
- Issues resulting from improper installation, relocation, or handling by third parties
Warranty Resolution
If a valid warranty claim is approved, Container Box LLC may, at its sole discretion:
- Repair the issue
- Provide replacement parts
- Replace the container
- Offer a partial or full refund where appropriate
The chosen resolution will depend on the nature and severity of the issue.
Limitation of Warranty
This Warranty Policy is limited to the original purchaser and is non-transferable.
Except as expressly stated in this policy, Container Box LLC makes no additional warranties, express or implied, including warranties of merchantability or fitness for a particular purpose.
Customer Responsibilities
Customers are responsible for:
- Inspecting containers upon delivery
- Reporting issues promptly
- Maintaining the container in a reasonable manner
- Following any applicable usage and safety recommendations
Failure to properly maintain the container may void warranty coverage.
Delivery and Inspection
Container Box LLC proudly offers free delivery throughout the United States on qualifying orders. Most orders are delivered within 3 to 5 business days.
Customers should carefully inspect their container upon delivery and notify us immediately if any concerns are identified.
Contact Information
If you have questions regarding this Warranty Policy or need to submit a warranty claim, please contact us:
Container Box LLC
π 7100 NW 36th Ave, Miami, FL 33147
π +1 803-755-5919
π§ contact@containerboxllc.com
Business Hours
Monday β Friday: 9:00 AM β 5:00 PM